FAQs
Got a question?
We'll share our answers with you.
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How to Brew
Discover the secret to perfect coffee brewing with easy-to-follow brew guides!
Why whole beans?
Whole bean coffee for optimal freshness + flavor! We recommend grinding your beans (with a burr grinder) right before you brew your coffee.
Please see our brew guides for the type of grind you'll want for the perfect cup!
Is your coffee flavored?
Nope! We believe in keeping our coffee in its purest state (but roasted, of course!). On our bags we note some of the tasting notes or flavors you might recognize in each sip.
Unleash your inner coffee sommelier + let us know what flavors you taste!
Where to Buy
Local to Cleveland? You can find us in store at Lake Road Market and Cleveland Clothing Co. stores.
Interested in selling All Cleveland Coffee at your store? Get in touch with a member of our team at hello@all-cleveland.com.
Shipping + Returns
Orders are typically shipped within 1-3 business days of ordering. We will send you an email to confirm shipping with tracking information.
Returns on any orders through All Cleveland are not accepted as our apparel is made to order and as for our coffee ...you aren't going to want to return it.
But, if there are any issues with your order from quality to accuracy, please email team@all-cleveland.com and we would be happy to help.
Coffee + Merch orders
If you ordered coffee + merch together, please expect your order to arrive in two seperate orders.
Our merch products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
Is your coffee Kosher?
Yes! Our coffee is Kosher. Our coffee is unflavored and fully caffeinated, thus remains Kosher.
Note: it is not "Kosher Certified".
Why does my shirt have a vinegar smell?
When unpacking your new shirt, you might notice a vinegar-like smell. Don’t worry, that’s not unusual - it’s from a fixation agent applied during the printing process, and it’s not permanent.
Fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry. It helps the ink bond with the fabric, and without it, the ink would flake off the garment.
We're not your mom, but do your laundry, the smell will go away.